Which is an example of a breach in the standard of care due to miscommunication amongst healthcare staff?

• A. Overlooking patient allergies during a shift change
• B. Administering the correct medication
• C. Documenting allergies during a shift change
• D. Asking for consent before procedures

Answer: (A)

Miscommunication during shift handoffs is a crucial factor in patient safety. When care teams change shifts, essential details about a patient, especially allergies, must be conveyed clearly and documented so the incoming providers can act safely. Overlooking allergies during a shift change shows a failure to communicate a known risk, which breaches the standard of care and can lead to avoidable harm. By contrast, administering the correct medication reflects proper treatment, documenting allergies during a shift change supports safety and is part of good communication, and obtaining consent before procedures is a fundamental ethical and legal requirement.